You can reserve your selected apartment or villa by entering your dates of stay in the Reservation Inquiry Form on our website. Forty percent (40%) of the total rental amount should be deposited into our bank account or paid by credit card within 24 hours of placing your reservation. The balance amount must be paid in cash on arrival.
Once deposit is received a confirmation letter will be sent to you which shall include details about the type of accommodation, balance due and confirmation of dates.
The prices shown on our website are our final weekly rates and there are no additional fees or extra charges. Rates include electric, gas, water, pool and garden maintenance.
We are not able to issue official invoices as the property rental income statements are filed at the end of the fiscal year. Therefore VAT is not included. For all services provided, Doğa Seyahat Sanayi Ticaret Emlak Limited Şirketi issues invoices as Commissioner Agent.
CANCELLATION, PAYMENT AND REIMBURSEMENTS
Any cancellation or change in your reservation must be made via email. Can not be refunded for cancellations made 30 days in advance
CHECK IN-CHECK OUT HOURS
Check In : 16:00
Check Out : 10:00
On changeover days the property gets cleaned and serviced between these hours
LOCATION OF THE VILLA/APART
We strongly recommend you make sure of the location of the premises you are renting. Dolce Vita Travel will not be liable for any problems due to the location of the property.
Her villanın ya da apartın belirtilmiş kapasitesi bulunur. Bu kapasitenin aşılmaması rica olunur.
Each property has its own capacity limiting the number of guests who can stay. Please adhere to this limit.
TOURS AND ACTIVITIES
You can check our website (Dolce Vita Adventure Travel for information on car hire, private airport transfers, activities and excursions. If you are interested in shared airport transfers please contact us.
We also offer discounts of up to 15% on activities and excursion to renting guests of Dolce Vita.
Renters are required to pay a 500 TL refundable security deposit to the owner at the time of check in to ensure against any possible damages. This money is refunded in full upon property check at the end of your stay assuming there are no damages. In the case that damages have been incurred, the costs of such will be deducted from your refund.
Please notify Dolce Vita if you come across any technical problems on the property where you are staying and our tech team will attend to it immediately.
Guests are liable for proper treatment of all furniture and furnishings on the property and must keep such aspects in good, clean condition. Guests should remove all garbage from the property and leave the kitchen and its items clean before they check out. We urge our guests to not disturb others or the environment as complaints of unacceptable behaviour may result unwanted consequences including eviction.
No smoking indoors.
Guests should read and sign the Dolce Vita Rental contract as they check in.
Dolce Vita cannot be held liable for issues arising from force majeur (fire, natural disasters, etc.) and has the right to unilaterally cancel the agreement. The official Courts of Kas and reinforcement agencies are authorized to solve any dispute that may arise from this agreement.